Privacy & Policy — Easkay India
Easkay India is a manufacturer and supplier of industrial rubber, polyurethane (PU), PVC, and plastic components, and aluminium vial caps — operating from Gurugram, Haryana since 1977. We are ISO 9001:2015 certified.
This Privacy Policy explains how we collect, use, and protect information shared with us when you visit easkayindia.com, submit a product enquiry, share technical drawings, or contact us for quotations and supply requirements.
Our customers are primarily procurement managers, plant engineers, maintenance teams, and purchase departments across manufacturing, mining, cement, steel, and logistics industries. This policy is written with that business relationship in mind.
1. Who We Are
Easkay India
Plot No. 544-L, Pace City-II,
Sector 37, Industrial Area,
Gurgaon, Haryana — 122004, India
📞 +91 9617444417 📧 sales@easkayindia.com 🌐 https://easkayindia.com
For any privacy-related queries, contact us at the above email with the subject line “Privacy Request”.
2. What Information We Collect
As an industrial manufacturer dealing primarily with B2B customers, the information we collect is business-related and purpose-specific.
Information you share directly with us:
- Your name, designation, and company name
- Business email address and phone number
- Plant or factory location and city
- Product specifications, dimensions, and quantities mentioned in your enquiry
- Technical drawings, CAD files, or sample images shared for custom component manufacturing
- Purchase order details and delivery addresses
- Any other business information shared via our contact form, email, WhatsApp, or phone
Information collected automatically:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent, and navigation path
- Referring source — how you found our website
3. Why We Collect This Information
Enquiry and quotation processing — When you contact us about rubber rings, conveyor components, O-rings, skirting, pulley lagging, PU rollers, or any custom moulded part, we use your contact and specification details to assess your requirement and provide an accurate quotation.
Custom component manufacturing — If you share a technical drawing, worn component photo, or dimensional sketch for custom rubber or plastic parts, we use that information solely to manufacture the component to your specification.
Order fulfilment and dispatch — Your delivery address, plant location, and contact details are used to process and dispatch orders to your facility across India.
After-sales and repeat supply — For MRO customers who need regular re-supply of replacement rubber components, we retain your specification details to enable fast repeat ordering without re-sharing drawings each time.
Communication — We may use your contact details to follow up on open enquiries or share product updates relevant to your industry. You can opt out at any time.
4. Technical Drawings and Proprietary Specifications
Many customers share proprietary engineering drawings, dimensions, and component specifications for custom moulded rubber and plastic parts. We treat this with strict confidentiality:
- Drawings and specifications are used exclusively for manufacturing your components
- They are not shared with any third party, competitor, or external organisation
- We do not use your drawings to manufacture similar components for other customers without explicit written permission
- Drawings are stored securely and retained only as long as needed for your supply relationship with us
If you require a formal Non-Disclosure Agreement (NDA) before sharing proprietary drawings, we are happy to execute one. Contact us at sales@easkayindia.com.
5. How We Share Your Information
Easkay India does not sell, rent, or share your business information with third parties for commercial purposes. We share information only in these limited cases:
- Logistics and courier partners — Your delivery address is shared with freight partners solely for dispatching your order
- Internal manufacturing team — Your specifications are shared internally with our production and quality teams to fulfil your order
- Legal requirements — We may disclose information if required by law or a government authority in India
- Business continuity — In the event of a restructuring or acquisition, customer data may transfer as part of that process and you will be notified
6. Cookies and Website Analytics
Our website uses cookies for basic functions and to understand site usage.
- Essential cookies — Required for the enquiry form and navigation to work correctly
- Analytics cookies — Track page visits and most-viewed products via Google Analytics. This data is aggregated and does not identify you personally
You can manage cookies through your browser settings. Disabling analytics cookies will not affect your ability to browse or submit an enquiry.
7. Data Storage and Security
Your information is stored on secured servers and within our internal business systems. We apply appropriate technical measures to protect enquiry data, drawings, and contact information from unauthorised access.
We retain business enquiry data for as long as your supply relationship with us is active, or as required by Indian tax and business regulations (typically 7 years for financial records). Technical drawings are retained for the duration of your supply relationship and can be deleted on request.
8. Your Rights
You have the right to:
- Know what information we hold about you
- Correct any inaccurate information in our records
- Request deletion of your contact data
- Withdraw consent to marketing communications at any time
- Request your drawings back or confirmation of deletion at the end of your supply relationship
Email sales@easkayindia.com with the subject “Privacy Request” and we will respond within 30 working days.
9. Third-Party Links
Our website links to LinkedIn, Instagram, and WhatsApp. These platforms have their own privacy policies. We are not responsible for the privacy practices of any third-party platform linked from our site.
10. Note on Business-to-Business Data
As a B2B manufacturer, most information we handle relates to companies and business contacts. Where we hold personal data about individuals such as a purchase manager’s name and email, we treat it with the same care described in this policy. Our products and services are intended exclusively for industrial and commercial use.
11. Changes to This Policy
We may update this policy as our business or applicable regulations change.
12. Contact Us
Easkay India Plot No. 544-L, Pace City-II, Sector 37, Industrial Area, Gurgaon, Haryana — 122004
📞 +91 9617444417 📧 sales@easkayindia.com 🌐 https://easkayindia.com
Available Monday to Saturday, 9:00 AM — 6:00 PM IST.
